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TERMS AND CONDITIONS
JERUSALEMWEBSOTRE.COM is committed to send ordered products as fast as possible.
WAYS OF PAYMENT
Our customers can pay their orders by many ways.
Credit card.
Paypal (even if customer doesn`t have a Paypal account).
Bank transfer.
Western Union money transfer.
JERUSALEMWEBSOTRE.COM is a secured site, your name and credit card details are confidence and secret.
We are secured by a very sophisticated security system.
Whenever you do not want to use your credit card in our site, you can make your order by phone.
It is very simple and safe, you just have to dial free +972 505 737 792. One of our operator will receive your order by phone.
If our line is busy or not available, please leave us a clear message with your name and phone number to call you back as soon as possible.
From the moment that you make your order, your account will not credited immediately. We will check first if your order is fully in stock.
If it is in stock we will pack and send it to you as fast as possible. You will receive an e-mail to inform you that your order was send. Then and only then, your account will be charged.
An invoice will be send to your e-mail and another invoice ( the original) will be send to you with your order.
In case of one or a few items missing in your order, we will inform you and leave you the choice of waiting for backorder and canceling what we don`t have.
JERUSALEMWEBSOTRE.COM is stocking all it items in our shop, but it can be out of stock sometimes due to many orders at the same time.
Most of the time, the orders are ready the same day. Out of stock is rare.
SHIPPING CONDITIONS
If your shipping address is in ISRAEL you will be charged to pay tax V.A.T. ( Value Added Tax ) which is 15,5%.
The shipping fees in ISRAEL are 5 Euros for all kinds of orders.
1) SHIPPING ADDERESS IN ISRAEL
Price of the product + shipping fees + V.A.T. = PRICE OF YOUR PAYMENT
If your shipping address is out of ISRAEL, you should not pay the tax V.A.T.
The shipping fees is always 20% of your full order.
2) SHIPPING ADDERESS OUT OF ISRAEL
Price of the product + shipping fees (20%) = PRICE OF YOUR PAYMENT
JERUSALEMWEBSOTRE.COM doesn`t take any responsibility due to custom duty or any custom policy of your own country.
We do not know to inform you about your country`s custom policy.
Nevertheless, we leave the customers the right to verify the customer laws in their own country.
JERUSALEMWEBSTORE.COM send all its products by Israeli aerial post service (E.M.S.) who is committed to deliver the product to the door.
All the deliveries are in the shipping address indicated by the customer.
The shipping fees are charged by the customer for each order less than 400 Euros.
Each order more than 400 Euros will exempt the customer from paying shipping fee JERUSALEMWEBSOTRE.COM will take it at our own charges.
DELIVERY LEAD TIME
UneFrom the moment your order is done and paid, your order is packed and send by Israeli aerial post service (E.M.S) The products are send from ISRAEL to their destination.
It takes between 7 to 14 working days (not including Saturdays and Jewish holidays).
JERUSALEMWEBSOTRE.COM is committed to inform you about the itinerary of your order at every moment.
RETURN POLICY
It is possible and easy to return any product.
You have one week from the moment you receive your order to return the product for any reason.
But, it must be in the same condition as you received it.
Any product which is damaged or used by the customer will not be accepted by us.
The customer has to pay for the return shipping fees.
When you return an item from your order, you have two choices:
1) Remto be fully refunded.
2) we can credit you for your next order.
JERUSALEMWEBSOTRE.COM encourages its customers to contact us by e-mail or by phone.
We do our best to be available at any time to satisfy our customers all over the world.
Nevertheless, we don`t accept orders on Saturdays and Jewish holidays.
We asking you to avoid to contact us theses specific days.
WAYS OF PAYMENT
Our customers can pay their orders by many ways.
Credit card.
Paypal (even if customer doesn`t have a Paypal account).
Bank transfer.
Western Union money transfer.
JERUSALEMWEBSOTRE.COM is a secured site, your name and credit card details are confidence and secret.
We are secured by a very sophisticated security system.
Whenever you do not want to use your credit card in our site, you can make your order by phone.
It is very simple and safe, you just have to dial free +972 505 737 792. One of our operator will receive your order by phone.
If our line is busy or not available, please leave us a clear message with your name and phone number to call you back as soon as possible.
From the moment that you make your order, your account will not credited immediately. We will check first if your order is fully in stock.
If it is in stock we will pack and send it to you as fast as possible. You will receive an e-mail to inform you that your order was send. Then and only then, your account will be charged.
An invoice will be send to your e-mail and another invoice ( the original) will be send to you with your order.
In case of one or a few items missing in your order, we will inform you and leave you the choice of waiting for backorder and canceling what we don`t have.
JERUSALEMWEBSOTRE.COM is stocking all it items in our shop, but it can be out of stock sometimes due to many orders at the same time.
Most of the time, the orders are ready the same day. Out of stock is rare.
SHIPPING CONDITIONS
If your shipping address is in ISRAEL you will be charged to pay tax V.A.T. ( Value Added Tax ) which is 15,5%.
The shipping fees in ISRAEL are 5 Euros for all kinds of orders.
1) SHIPPING ADDERESS IN ISRAEL
Price of the product + shipping fees + V.A.T. = PRICE OF YOUR PAYMENT
If your shipping address is out of ISRAEL, you should not pay the tax V.A.T.
The shipping fees is always 20% of your full order.
2) SHIPPING ADDERESS OUT OF ISRAEL
Price of the product + shipping fees (20%) = PRICE OF YOUR PAYMENT
JERUSALEMWEBSOTRE.COM doesn`t take any responsibility due to custom duty or any custom policy of your own country.
We do not know to inform you about your country`s custom policy.
Nevertheless, we leave the customers the right to verify the customer laws in their own country.
JERUSALEMWEBSTORE.COM send all its products by Israeli aerial post service (E.M.S.) who is committed to deliver the product to the door.
All the deliveries are in the shipping address indicated by the customer.
The shipping fees are charged by the customer for each order less than 400 Euros.
Each order more than 400 Euros will exempt the customer from paying shipping fee JERUSALEMWEBSOTRE.COM will take it at our own charges.
DELIVERY LEAD TIME
UneFrom the moment your order is done and paid, your order is packed and send by Israeli aerial post service (E.M.S) The products are send from ISRAEL to their destination.
It takes between 7 to 14 working days (not including Saturdays and Jewish holidays).
JERUSALEMWEBSOTRE.COM is committed to inform you about the itinerary of your order at every moment.
RETURN POLICY
It is possible and easy to return any product.
You have one week from the moment you receive your order to return the product for any reason.
But, it must be in the same condition as you received it.
Any product which is damaged or used by the customer will not be accepted by us.
The customer has to pay for the return shipping fees.
When you return an item from your order, you have two choices:
1) Remto be fully refunded.
2) we can credit you for your next order.
JERUSALEMWEBSOTRE.COM encourages its customers to contact us by e-mail or by phone.
We do our best to be available at any time to satisfy our customers all over the world.
Nevertheless, we don`t accept orders on Saturdays and Jewish holidays.
We asking you to avoid to contact us theses specific days.
